The Information Technology Department is a centralized provider of service and support for virtually all business processes in City government.  The more technology advances invested in and embraced by our residents, the greater the importance of keeping that technology working reliably.  The use of emerging technology will create avenues that will make government more accessible and transparent to its residents.    Because technology is an increasingly critical component of the infrastructure of City government, it must be reliable, resilient, well-managed and flexible to adapt to changing needs.  

Roadmap Goals

1.       Improve Citizen Engagement and Customer Service
By providing open, transparent and relevant services and up-to-date information our customers are expecting
2.       Enhance Infrastructure and Resources Through Innovation
By providing operational efficiencies with new products and innovations while maintaining level of service expectations
3.       Protect and Secure Systems and Data
Provide a secure and reliable data center, protecting the integrity and reliability of core systems and services
4.       Plan for People, Growth and Change
By aligning the City's Information Technology resources with business initiatives and strategies for growth and change 
5.       Mobile the Workforce
By providing quality mobile resources and services that harness the benefits, savings and service improvements of a growing mobile workforce

Quarterly Strategic Plan Management Reports
Technology Roadmap coming soon...